The objective of transforming the business is to achieve desired outcomes. In the previous lesson, interactions and engagements were identified to impact business outcomes. In this lesson, the focus will be on useful data that will challenge any assumptions. Are the interactions and engagements correctly suited to have the desired impact? There are specific datasets that can measure business outcomes. Some of these datasets can be found in internal systems and others will be from external sources. The right datasets will help measure when business outcomes have been achieved.
The objective of transforming the business is to achieve desired outcomes. In the previous lesson, interactions and engagements were identified to impact business outcomes. In this lesson, the focus will be on useful data that will challenge any assumptions. Are the interactions and engagements correctly suited to have the desired impact? There are specific datasets that can measure business outcomes. Some of these datasets can be found in internal systems and others will be from external sources. The right datasets will help measure when business outcomes have been achieved.
ALL RIGHTS RESERVED. Review our “Online Course Agreement” for more details.
